What do I have to do before I submit my request?

You must check that the material you are requesting is NOT available on campus. This includes the catalogues at Regent, VST, UBC and St. Mark's. For material published before 1978, you must check the card catalogue at UBC (Main Library).

You MUST check each of these places before submitting your request. Otherwise, Regent students could potentially lose their interlibrary loan priviledges:

1. Regent Carey Library

2. VST Library (both VST and Regent catalogues can be searched from library.regent-college.edu. )

3. UBC on-line (click here for access to UBC's catalogue)

4. UBC card catalogue (for materials published before 1978)

5. St. Mark's catalogue (click here for access to St. Mark's catalogue)

Where do I submit my request?

All requests must be submitted on-line. You can find the ILL (interlibrary loan) site at http://www.library.ubc.ca/home/orderdel.html. For Step 2 of the instructions under Library Card Type, check "UBC student, faculty, or staff" and for Subject Area check "All other disciplines/subjects". Carefully read and follow the rest of the instructions, making sure you correctly and completely fill out all forms. The more information you can provide the quicker it is for UBC to process your request.

How long will my request take to get here?

As a general rule, it is probably best to allow a minimum of 1 to 2 weeks to fill a request. If the material is not received within six week of the inquiry date, contact UBC Library about the problem.

How much will it cost?

ILL is free for students, faculty or staff of Regent College. If there are special costs involved, the patron will be notified and must give a written authorization to proceed.

How long can I keep it?

Photocopies and reprints are usually yours to keep. Other material on loan is due two weeks from the date received by UBC, not from the time you pick it up! ILL requests are NON RENEWABLE. You can reorder the material; however, subsequent requests for the same material cost a minimum of $30 per request.

How will I be notified?

You will be notified directly by UBC's Resource Sharing Service (RSS), either by email (if you provide an email address) or by telephone. Please note that the RSS will not make long-distance calls for notification.

Where do I pick up my request?

The requests are picked up at the Koerner Library Circulation Desk.

Where do I return it?

ILL material must be returned directly to the Koerner Library Circulation Desk. Fines and suspensions apply to overdue material. Items which are lost by the borrower must be replaced at the borrower's expense.